Meet Our New Service Manager ..... Brodie Smith

Brodie Smith embarked on his career journey in the air conditioning industry in 2003 when he began his apprenticeship in Melbourne. With a Certificate III in Mechanical Engineering, specialising in Air Conditioning from RMIT University, Brodie quickly distinguished himself in the field. Over the years, he honed his skills, focusing primarily on commercial air conditioning and large central plant systems, a specialisation that set the stage for his future endeavours.


In early 2024, Brodie took on the role of Service and Warehouse Manager at
Sackett Services, a position that allowed him to leverage his extensive experience and technical expertise. In this capacity, he oversees the daily operations of the service department, managing customer inquiries, scheduling maintenance, and coordinating with technicians to address and resolve breakdowns efficiently. His commitment to excellence and customer service is evident in every aspect of his work, embodying the belief that “There is nothing impossible to they who will try,” a quote from Alexander The Great that resonates deeply with him.


Brodie’s career is marked by a dedication to providing top-notch service, a trait that aligns perfectly with Sackett Services’ ethos. He takes great pride in the unique culture and camaraderie of the team, finding it unparalleled in his professional experience. His superpower lies in his ability to deliver exceptional customer service, a skill that has become a cornerstone of his professional identity.
Outside of work, Brodie is a devoted family man. Married to the love of his life for 11 years, he is the proud father of identical twin boys. His personal life is as active as his professional one, with hobbies that include cold water swimming and downhill mountain bike riding. Weekends often find Brodie and his family camping in the great outdoors, a tradition that allows him to bond with his sons and nurture their evolving interests. Whether it's biking together or exploring new activities, Brodie cherishes these moments, fostering a spirit of adventure and curiosity in his children.


Brodie’s journey to his current role was not a direct path to sustainable energy but rather a steady climb through the ranks of the air conditioning industry. His story is a testament to hard work, perseverance, and a relentless pursuit of excellence. Brodie’s commitment to quality service and passion for his trade, makes him a valued member of the Sackett's team.

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