See for yourself what our happy customers have to say about us.

Great team at Sackett Services, nothing was too hard and the service felt personalised.

- Mr M, ducted unit installation Bonnet Hill

All Sackett Services team members I have had contact with during the installation of my ducted unit are outstanding and the Fujitsu heat pump is excellent.

- Ms S, ducted unit installation Dynnyrne

It’s now just over 3 months since Sackett Services installed our new Sanden Hot water service, all I have to say is “Fantastic from go to woe”

Initial contact –Great

Service –Fantastic

Installation – Great job.

The Sanden Heat Pump Hot Water Unit runs for a much shorter period and is far quieter. Best of all our hot water costs are much lower!

- Peter and Eva, happy Sanden Heat Pump Hot Water customers

The Sackett team recently installed a Fujitsu ducted air con system in my home. From consultation and quote to completion the team were reliable prompt and professional. I am delighted with this efficient ducted heating system. I am confident that Michael and his team are ready with support and follow up service in the future.

- M Wallace, Howrah

What a busy couple of days we’ve had with the installation of our heat pump hot water system and our new heat pump!!!!!!!

George and I were MOST impressed with our hard working team of Ben, Josh and Carl!!! They were very friendly and efficiently went about their job. They consulted us and also answered our questions clearly AND PATIENTLY.

Please pass on our thanks to the team.

We will be recommending Sacketts to our friends and workmates who are looking for the products and services you specialise in.

- George & Christine regarding their Sanden Hot Water Heat Pump system

Thank you so much for organising and installing the Sanden Heat Pump Hot Water System last Friday in my Parents home in Lenah Valley. Please pass my thanks to the Sackett Services team especially Cathy, Karen, Carl, and Ben. You are truly a professional team answering whatever questions I had.

I’ve been using the Current Cost to monitor our energy usage, it was frustrating seeing the amount of electricity we were chewing up just heating Hot Water with the Conventional Electric one, something like 20 kWh per DAY just to keep it boiling away. After installing the Sanden Heat Pump the numbers dropped down dramatically as promised to about 5 kWh per day. LOVE IT!!!!. About $5 saving per day.

I now understand why the Sanden Heat Pump is so popular and are glad that I’ve waited for it to arrive in.

My parents house is now a Zero Emission household with the Solar Panels, Daikin Heat Pump for Home Heating and the Sanden Heat Pump for Hot Water System. Thank you again for being part of our Success Story.

You are most welcome to add me to the Testimonials page on your website. As I am more than happy to recommend your services.

- Terry regarding his Sanden Hot Water Heat Pump system

I recently had a Sanden heat pump hot water system installed, and I am very satisfied! I recommend it to anyone installing a new system. It’s extremely well engineered with quality materials.

From initial enquiry to final installation the staff at Sackett were so friendly and helpful and the whole project ran like clockwork.

A special thank you to Carl and Ben who installed the unit they were quick, knew exactly what to do and neat.

- Leigh Matthews regarding his Sanden Hot Water Heat Pump system

The heat pump bulk buy promotion was a collaboration of Sackett Services and Sustainable Living Tasmania to enable low income earners to purchase heat pumps in parts of Southern and Northern Tasmania.

The promotion proved to be a great success and was widely promoted via Facebook, SLT e-newsletter, Information sessions, Google Ad Words, Gumtree, Roadsign and various newspaper articles.

SLT conducted a survey of customers that went ahead with a heat pump installation, here are some of the survey comments;

“Sackett Services were able to solve a problem which previously prevented the installation of a heat pump. I was very pleased to have this problem solved and a heat pump finally installed.”

“We are very happy with our heat pump. We would not have been able to afford it if it wasn’t for the SLT Bulk Buy or the NILS scheme.”

“This is such a great idea for lower income earners to be able to have the basic luxury of air conditioning at an affordable cost. I’m so grateful for the opportunity to participate in this scheme.”

“Participating in the bulk buy was ideal for me as I could trust that SLT had done the research I kept putting off. The entire process was very easy and I’m so happy with the results.”

“SLT do the research to find a quality product and then do the negotiations to get a good deal.”

“I was highly satisfied with price, product and installation when purchasing a heat pump through Sustainable Living Tasmania.”

“The heat pump project was a great collaboration of SLT with a reputable supplier and NILS. Thank you!”

“Better living and family is loving it.”

“An excellent way to help our family and others make the transition to healthier cost effective heating.”

“Installation was accomplished on the date and in the time promised with very little disruption to the household.”

- Sustainable Living Tasmania Heat Pump Bulk Buy promotion

It is not often I feel the need to get in touch with a service provider to provide positive feedback, actually, I have never done it before. I guess that shows the significance of how happy I am with the product and services that Sackett Services provided us.

Anyway a bit of an overview of my thoughts below after being in our house for over 1 year now.

We moved in in Winter and I would say within 10 to 15mins after turning the indoor heating on it was warm!!

  • It is an even heat, there are no cold spots in the house. Due to your input on where the floor vents needed to go.
  • No air blowing at you. Once again due to your input on where the floor vents needed to go.
  • No sound of the internal unit (ours is under the floor)
  • By turning the system we can keep our bedroom cool, but the back rooms were the kids are nice and warm. Big plus!
  • The system is pretty much set and forget. All thermostat controlled and timer controlled. Really handy.
  • The system performs just as well cooling the house during summer.
  • Maintenance free. The only thing we do is vacuum the air filter every once in a while.
  • Running costs are lower than our old place which was much smaller. In the old house, we were running panel and blower heaters.See our bill overview for the last quarter below.
  • Part of our plan when planning the house was to put in a wood heater because we like the feeling of them, but I would have to say now we are not even considering it because we are so happy with the system.

Overall as you can gather we are really happy with everything that Sackett services provided us. It is great to meet someone who is willing to really back the products that they sell. I am really happy we invested in the systems you recommend.

- Matthew Simmons regarding his Fujitsu Ducted Air Conditioning system

Over the last few years I have insulated, double-glazed, installed photovoltaics and solar hot water. The last piece of the jigsaw was an underfloor heat pump system.

The house performs brilliantly and my last power bill was $1.62. I can’t thank the Sackett Services team enough.

- Stephen Bunton regarding his Fujitsu Air Conditioning system

Recently we had the good fortune to connect with Michael Sackett. We contacted Michael following a personal recommendation from a friend who had used Sackett Services in the past for heating and electrical work. We had recently purchased a house in Rose Bay and the existing heating was inadequate. The design of the house did not lend itself to a simple heating/cooling solution.

Following initial contact Michael visited us within a couple of days. We were very impressed with his comprehensive knowledge and enthusiasm to find the best possible solution to meet our needs. Following detailed discussions, Michael recommended an underfloor ducted system. We accepted his recommendation and shortly after he designed and quoted for a specific system to heat and cool our house. We were impressed with the design, cost and capacity of the system and decided to proceed with installation.

In our case installation was complex and involved a number of trades including a builder, plumber, electrician and a highly experienced installer and ducting fabricator. The installation process proceeded seamlessly, coordinated by Sackett Services Project Manager who provided regular, informative and timely updates. Michael also stayed in touch to ensure we were informed and happy with progress.

The whole process was stress free and we were mighty impressed with the attitude and knowledge of all involved. We have not previously experienced such quality of workmanship in a highly motivated and professional team. We are absolutely delighted with the outcome and have no hesitation in providing the highest possible recommendation for Michael, his team and Sackett Services.

- Lynden & Kathy Chipman regarding their Fujitsu Ducted Air Conditioning system

The installation of our residential ducted air conditioning system was professionally planned and executed extremely well. The work was carried out in a workmanlike manner and with care for our home.

The system is outperforming our expectations and we are extremely happy with the results.

- Bruce Englefield regarding their Fujitsu Ducted Air Conditioning system

Dear Michael,

We wish to thank you for assisting us through the design, supply and installation of our home heating and cooling systems. It was a real pleasure working with you and your crew. Through the whole process we experienced a high level of professionalism and achieved the results discussed and outlined in the early design of the project.

We would also like to thank you for taking on the task of designing the pool/spa filtration and heating systems. The selected products and design of the system has achieved a hassle-free operation from the outset.

- Damien & Sue Rowe regarding their Fujitsu Ducted Air Conditioning system and pool heater

We have been delighted with the team from Sackett Services starting when Michael came to give us a quote on Fujitsu fully ducted heating and cooling system for our house & a new Sanden heat pump hot water service. He was full of ideas and nothing was too hard.

The installation happened the day they said it would & the crew were a great team again nothing was a bother – they simply worked to make it right for us. We called to get our heating a bit more fine-tuned to suit us – one of the installation crew was there ASAP again no problem.

We feel we very confident if anything ever goes wrong in the future Sackett Services will be there to assist.

- Sue & Peter Johnson regarding their Ducted Fujitsu Air Conditioning system and Sanden Heat Pump Hot Water

On 13th March we had the kind folks from Sackett Services help us install an Inverter Air Conditioner, and to improve the safety of our Switchboard by removing Circuit Breakers and installing RCD’s on all circuits. It has to be said that Sackett Services were very accommodating of our rigid timeframe, the installation was top notch, and the after sale support has been stellar.

If you are looking to install air conditioning, implement a hot water solution, or lower your electricity bill by making more efficient use of your energy, then go ahead and contact Sackett Services.

- Steven Brown regarding his Fujitsu Air Conditioning system

I installed a Sanden Heat Pump hot water unit purchased from Sackett Services last year in early November. I have attached to the circuit a wattage meter to monitor the power consumed by the system. I can happily report that the system is running on 1/4 of the power the old mains pressure hot water cylinder it replaced. The old system consumed 100 kilo watts per week, while the Sanden consistently runs at 24 kilo watts per week, exactly as promised in the brochure. I have also been impressed how quiet the heat pump runs.

Thanks Mick for the support and recommending the Sanden, I am most impressed.

- Roberto regarding his Sanden Hot Water Heat Pump system

Hi Michael,

What a busy couple of days we’ve had with the installation of our heat pump hot water system and our new heat pump!!!!!!!

George and I were MOST impressed with our hard working team of Ben, Josh and Carl!!! They were very friendly and efficiently went about their job. They consulted us and also answered our questions clearly AND PATIENTLY.

Please pass on our thanks to the team.

We will be recommending Sacketts to our friends and workmates who are looking for the products and services you specialise in.

Much appreciated.

- George & Christine regarding their Sanden Hot Water Heat Pump system

Sackett Services have been sub contracted by AE Smith & Son to carry out the mechanical electrical installations on numerous mechanical services projects, statewide in Tasmania over the past 20 years.

The scope of works provided by Sackett Services on our projects includes the design, manufacture and installation of switchboards, power and control wiring to major items of equipment including air and water cooled chillers, pumping plant, air handling plant, packaged air conditioning plant, exhaust systems and various other equipment installed in the mechanical services packages.

We have found Sackett Services to be a professional organisation, backed by an extremely competent management team and a highly skilled site installation team of electrical technicians. We have found their knowledge base and ability to complete highly technical installations including various control systems to be without peer in our industry and we have no hesitation in recommending Sackett Services as an electrical contractor to carry out any of the afore mentioned installations.

- Harry Chugg, General Manager – A.E. Smith & Sons Pty Ltd.

A quick email to express how happy I am with the Sanden Hot water system.

I installed it Thursday, once powered up and the air bled from the system the hot water pipe from the heat pump warmed up within minutes. Approx.’ 10 minutes later we had hot water from the tap.

The install was completed late in the day at 3.30pm and by 6.30pm we had enough hot water to shower three children separately and myself. On powering up the unit I had to take a double check to make sure it had started, that’s how quiet the outdoor unit is. Amazing is all I can say, I mean after all the years I worked on heat pumps the only other ones quieter I came across were the ones not operating.

Since starting up the system I have noticed the heat pump unit spends more time off than on and we have plenty of hot water, can’t wait to see the difference in the power bill. This is a great product considering we have a house hold of six. My initial thoughts are I am extremely happy I went for this system over a solar hot water system as our majority of hot water is being used in the evening and as such a solar system would be relying on the electric backup heater to reheat the top up water of a night time.

Once again Thanks Michael for great service.

- Justin & Suzie Benson regarding their Sanden Hot Water Heat Pump system

What was the reason you had a new hot water system installed?

“Old one leaked, cannot fault the service. Excellent customer service, went out their way to ensure complete satisfaction. Even purchased new shower head A+ A+”.

Would you like to nominate an outstanding staff member?

“Refrigeration mechanic – Matthew”

- Ross & Carol Smith regarding their Atlantic Heat Pump Hot Water system

I purchased an Odysseo2 unit in March from Sackett Services in Derwent Park, Tasmania. I have been delighted with the performance of the unit thus far and it seems that it will substantially reduce my electricity consumption.

Furthermore, the service that I received from Sackett Services was faultless, always helpful and courteous.

My thanks to Sacketts; I have no hesitation in recommending your Odysseo2 unit and Sackett Services as a supplier and installer.

- Neil Broomfield regarding his Atlantic Odysseo 2 Hot Water system

“I had an Atlantic Odysseo 2 heat pump hot water system installed in the workshop area of the house where the existing 240-liter hot water cylinder was situated. The heat pump exhaust outlet was vented outside, but the area was of an adequate size and it was not necessary. When it was installed I had an Efergy KW usage meter attached only to the Atlantic Odysseo 2 so I could monitor the KWH used. It operates quietly with little noise and has been operating for a period of nine weeks set on 60 Celsius.

The household consists of 3 adults. The KWH usage per week is listed below, but the first week only includes 4 days. The electric backup element was used on the first day to get the water up to temperature.

My old hot water service I estimated it was using between 10 KWH and 11 KWH per day, where this is ONLY using only 2.72 KWH per day. I would recommend installing an Atlantic Odysseo 2 Heat Pump hot water system, as the power savings will be at least 75%.

- Paul Chapman regarding his Atlantic Odysseo 2 Hot Water system

What was the reason you had a new hot water system installed?

“Because of rising energy costs, we sold the old system (5 years old). The previous quarter energy bill was $975.00. This reduced to $734.00 for the next quarter. As an aircraft engineer for the last 50 years, I could not fault the installation and professionalism of the electrician and plumber.”

Would you like to nominate an outstanding staff member? “

All staff and contractors could not do enough.”

- Greg Watt regarding his Sanden Hot Water Heat Pump system

We've got your needs covered

See for yourself why we have so many happy customers.